Achieving aftersales excellence and overcoming the technician shortage

Name: Achieving aftersales excellence and overcoming the technician shortage
Start: 2026-11-11T13:45
End: 2026-11-11T14:30
Location: The NEC (National Exhibition Centre)

Automotive Management Live 2026 · 11 November 2026 · 13:45–14:30 · Theatre 3

Achieving aftersales excellence and overcoming the technician shortage was a session at Automotive Management Live 2026 on 11 November 2026 in Birmingham, with 3 speakers on record.

Speakers

Ryan Gilmore — Chair Content Editor, Bauer Media B2B
Kayleigh Smithers — Speaker UK Head of HR, Harmony Automotive BYD
Mark Godson — Speaker Technical Training Manager, KIA Academy