The Future of Personalization: Creating A Seamless Experience for Digital-Era Customers
Banking Transformation Summit USA 2025 · 17 November 2025 · 13:10–14:15 · Leadership, Tech & Transformation
The Future of Personalization: Creating A Seamless Experience for Digital-Era Customers was a session at Banking Transformation Summit USA 2025 on 17 November 2025 in Charlotte, with 5 speakers on record.
Speakers
- Jennifer Jefferson — Moderator Principal, Banking Transformation, PwC
- Casey Ferguson — Speaker Vice President of Marketing, ZOOT ENTERPRISES
- Meena Thanikachalam — Speaker Chief Data & AI Officer, Popular Bank
- Seun Aiyese — Speaker President of Retail Banking Experience, Southern Bancorp
- Shaundra Warren — Speaker Chief Strategy and Risk Officer, Sharonview Federal Credit Union