From IVR to Omnichannel Orchestration: Modern Flow Design in Webex Contact Center

Name: From IVR to Omnichannel Orchestration: Modern Flow Design in Webex Contact Center
Start: 2027-02-09T16:30
End: 2027-02-09T18:00
Location: ExCeL London

Cisco Live 2027 · 9 February 2027 · 16:30–18:00 · ICC Capital Suite 14

From IVR to Omnichannel Orchestration: Modern Flow Design in Webex Contact Center was a session at Cisco Live 2027 on 9 February 2027 in London, with 1 speaker on record.

Speakers

Dimitri Bokatov — Speaker Forward Deployed Engineer (FDE) | Applied AI for Webex Contact Center, Cisco