Connected Claims USA 2026

3 November 2026 – 4 November 2026

63 sessions · 101 speakers

Organiser (1)

Reuters Events

Sponsors (31)

Adaptional · Liberate · InvoiceCloud · Seek Now · RoofMarketplace · Hi Marley · Alpha FMC · PricewaterhouseCoopers International Limited · Assured · One Inc · Further AI · SentiLink · Snapsheet · DigitalOwl · Shift Technology · Federato · ClaimDeck · ECHO · Salvato · Brain Co. · AdjusterPro · Crosstie · Brillio · Sutherland · EvolutionIQ · Scale AI · talkdesk · OutSystems · Ivans · Plaid · CCC Intelligent Solutions

Exhibitors (31)

Paymentus · Nomad Data · Insurity · InsureMO · Handdii · Floatbot.AI · DXC Technology · GhostDraft · Filevine · Guidewire · Myradar · Capgemini · Kyber · ValueChecker · Juice Financial · Truth or Lie AI · Social Discovery · Elysian · HappyRobot · Charlee.ai · Lexis Nexis Risk Solutions · Avallon AI · feathery · Miss Moneypenny Technologies · Adlib Software · expert.ai · Dyna.ai · MCS Group · Cadex · CarpeData · Xceedance

Agenda

• The $171 Billion Breakfast: Claims Innovation Amid Noise and Rising Costs 3 November 2026
• The Human Side of Claims: Mental Resilience, Remote Culture & Supporting Today's Adjuster 3 November 2026
• Welcome to #CCUSA 2026 & Ice Breaker 3 November 2026
• Deliver at the Moment of Truth: Lead Claims Through Disruption, AI and Uncertainty 3 November 2026
• Close the Loop: Trusted Insights from Claims to Underwriting 3 November 2026
• Under Pressure: Deliver on Complex, High-Stakes Claims 3 November 2026
• How Zurich and Other Giants Turn Policies Into Continuous Relationships, and Why That Changes Everything When the Claim Comes 3 November 2026
• Automating Claims With Multi-Channel AI Agents 3 November 2026
• Brillio Claims 360 powered by AWS 3 November 2026
• Reimagining Claims Intake: High-Speed FNOL Built for Customer Retention 3 November 2026
• Future-Proof the Claims Workforce: Talent, Trust & Wellbeing 3 November 2026
• Conclusions from 70+ AI Voice Deployments Across Leading Insurance Carriers and Brokers 3 November 2026
• The Data Behind Every Claim: Turning Field Capture into Decisions You Can Defend 3 November 2026
• Align Technology, Process and People to Deliver Transformation in Claims 3 November 2026
• From Concept to Claims Desk: How OEM Vehicle Data Is Transforming Claims Operations Today 3 November 2026
• From Digitization to Decisioning: Agentic Workflows in Claims 3 November 2026
• Rearchitected to Deliver: Native AI in Claims Payments 3 November 2026
• From Prevention to Resolution: Reimagine the Claims Value Chain 3 November 2026
• Rethinking Intake for Optimal Claim Outcomes 3 November 2026
• The Policyholder Has Changed – Has Your Claims Experience? 3 November 2026
• United We Stand: The Case for Defense Industry Data Sharing 3 November 2026
• When Should Humans Step In – and When Should AI Lead? 3 November 2026
• How Do We Operationalize Data Sharing Across the Defense Ecosystem? 3 November 2026
• Simulate to Accelerate: AI & VR as the New Training Ground 3 November 2026
• Florida Tort Reform Lessons Learned – A Data Driven Before & After 3 November 2026
• What 2,550 Insurers and Policyholders Told Us About AI and Trust 3 November 2026
• Nuclear Verdicts vs. Agentic AI: How insurers achieve fair & accurate outcomes 3 November 2026
• Turn Litigation Insight into Action 3 November 2026
• Design Claims Communication That Builds Trust, Not Friction 3 November 2026
• 5 Prompts That Will Change the Way Your Claims Team Uses AI 3 November 2026
• When Every Claimant Has a Lawyer in Their Pocket: The Case for AI-Native Outside Counsel 3 November 2026
• Sentilink 3 November 2026
• Fighting Back – Using the Apex to Defeat Plaintiff Tactics and Stop Nuclear Verdicts® 3 November 2026
• Use AI to Maintain Claims Quality During CAT Surge 3 November 2026
• Claims as Underwriting's Best Intelligence Asset 3 November 2026
• Stop QA-ing, Start Monitoring – How Continuous Review Is Changing Claims 3 November 2026
• Leadership in Claims – Succeeding in the Present & in the Future 3 November 2026
• 15 Minutes to Earn Trust: Designing the Claims Experience Customers Now Expect 3 November 2026
• Where Trust Travels: Carrying Context from FNOL to Resolution with Agentic AI 3 November 2026
• Cut Leakage and Litigation Risk Through Better Claims Correspondence 3 November 2026
• Future-Proof Claims Through Resilience, Quality & Trust 3 November 2026
• From Intelligence to Action – Underwriting, Litigation & Reputation 3 November 2026
• Women in Claims Breakfast 4 November 2026
• From Total Loss to Total Loyalty: Turn Claims Experience into a Competitive Advantage 4 November 2026
• What's Your Claims Problem? Let's Build the AI Business Case 4 November 2026
• What Your Open Claims Know Before Your Loss Ratio Does 4 November 2026
• Promises Made, Kept & Broken: The Reality of AI in Workers' Compensation 4 November 2026
• Networking Pit Stop: Pick a Pin & Find Your People 4 November 2026
• Build or Buy? Make the Right AI Investment Decision 4 November 2026
• Redesign the Claims Workforce for the Next Era of Operations 4 November 2026
• Prove the Value of Claims: From Cost Center to Competitive Edge 4 November 2026
• What Does It Take to Change How Your Organization Sees Claims? 4 November 2026
• How Are You Making the Toughest Technology Decisions in Claims? 4 November 2026
• Soft Market, Hard Signals – What Claims Needs Underwriting to Hear Before Renewal 4 November 2026
• Frontier AI for Claims: A View into the Agentic Adjuster 4 November 2026
• The Human Advantage: Using AI to Fight Smarter Fraud 4 November 2026
• The Prestige Problem: Why Claims Is Losing the Talent War Before It Even Starts 4 November 2026
• Turn Claims Insight into Executive Influence and Business Impact 4 November 2026
• AI Unlocked: Deliver on ROI, Adoption, and Results 4 November 2026
• Manage Change Without Losing Your People 4 November 2026
• What Will Claims Look Like in 2030? 4 November 2026
• AI Will Make Claims Faster – But Will It Make Them Less Human? 4 November 2026
• Closing Remarks 4 November 2026