A Guild Executive Summary

Contact Centre & Customer Experience Expo 2026 · 18 November 2026 · 10:15–10:50 · The Contact Centre Directors' Guild Hall

A Guild Executive Summary was a session at Contact Centre & Customer Experience Expo 2026 on 18 November 2026 in London, with 5 speakers on record.

Speakers

• Claire Carroll — Speaker Chief Customer Officer
• Lucie Child, — Speaker Head of Customer, Transport for Greater Manchester
• Paul Whymark — Speaker Chief Operating Officer, Sensée
• Alison Smart — Speaker National Operations Manager, NFU Mutual
• Nicola Peters — Speaker People Business Partner, Global TBS CCEC and COO, Tesco