CX Continuity: Running In-House and Outsourced Together
Contact Centre & Customer Experience Expo 2026 · 19 November 2026 · 13:30–14:10 · BPO & Outsourcing Masterclass
CX Continuity: Running In-House and Outsourced Together was a session at Contact Centre & Customer Experience Expo 2026 on 19 November 2026 in London, with 4 speakers on record.
Speakers
- Paul Whymark — Speaker Chief Operating Officer, Sensée
- David Rickard — Speaker MD - Advisory Services, The Knowledge Group
- Marco Malupo — Speaker Conduent
- Marco Malupa — Speaker Global Head, Delivery, Conduent