Day Two: A Guild Executive Summary

Contact Centre & Customer Experience Expo 2026 · 19 November 2026 · 10:15–10:50 · The Directors' Guild Hall

Day Two: A Guild Executive Summary was a session at Contact Centre & Customer Experience Expo 2026 on 19 November 2026 in London, with 6 speakers on record.

Speakers

• Andy Cook — Speaker Head of Customer & Colleague Success, AXA Health
• Claire Carroll — Speaker Chief Customer Officer
• Paul Whymark — Speaker Chief Operating Officer, Sensée
• Luke Squires — Speaker Group Director of Operations, Forge Holiday Group
• Nicola Peters — Speaker People Business Partner, Global TBS CCEC and COO, Tesco
• Tom Horne — Speaker Co-Founder & CEO, Contact Web Ltd