Innovation & Transformation in Action: From Priorities to Impact
Contact Centre & Customer Experience Expo 2026 · 18 November 2026 · 14:25–15:00 · Keynote Theatre
Innovation & Transformation in Action: From Priorities to Impact was a session at Contact Centre & Customer Experience Expo 2026 on 18 November 2026 in London, with 3 speakers on record.
Speakers
- Alison Smart — Speaker National Operations Manager, NFU Mutual
- Busola Akinsola — Speaker Head of Operational, Planning and Delivery Service, The Open University
- Phil Anderson — Speaker Chief Executive Officer, The Forum