Scaling Service – How Are You Really Holding the Line?

Name: Scaling Service – How Are You Really Holding the Line?
Start: 2026-10-07T09:50
End: 2026-10-07T10:20
Location: Battersea Evolution

Engage Customer Summit 2026 · 7 October 2026 · 09:50–10:20 · Future of The Contact Centre

Scaling Service – How Are You Really Holding the Line? was a session at Engage Customer Summit 2026 on 7 October 2026 in London, with 2 speakers on record.

Speakers

Rachael Carliss — Panelist Customer Care Head, Wio Bank
Cheryl Fuller — Panelist MX Strategy Contact Centre Channel Lead, Samsung Electronics