The Efficiency Equation – Finding the Balance That Actually Work

Name: The Efficiency Equation – Finding the Balance That Actually Work
Start: 2026-10-07T14:50
End: 2026-10-07T15:20
Location: Battersea Evolution

Engage Customer Summit 2026 · 7 October 2026 · 14:50–15:20 · Future of The Contact Centre

The Efficiency Equation – Finding the Balance That Actually Work was a session at Engage Customer Summit 2026 on 7 October 2026 in London, with 2 speakers on record.

Speakers

Jordan Hornby-Turner — Panelist Outsource and Workforce Optimisation Manager, Outsource and Workforce Optimisation Manager
Sabina Onwuka — Panelist Customer Service Manager, London Borough of Barking and Dagenham