eTail Palm Springs 2027
22 February 2027 – 25 February 2027
JW Marriott Desert Springs Resort & Spa, Palm Springs, United States
eTail Palm Springs 2027 is a four-day retail and eCommerce conference run by Worldwide Business Research (WBR). It opens with a Summit Day on 22 February with streams on loyalty, search, AI for growth, AI for operations and the customer journey, followed by three main conference days of keynotes, panels and fireside chats on topics such as C-suite alignment, stores as strategic assets, the CMO role, social content, brand building and venture capital in ecommerce.
19 sessions · 4 speakers
Organiser (1)
Worldwide Business Research Limited
Sponsors (27)
Constructor · Blackhawk Network · Affirm · HUMAN Security · Triple Whale · Optimizely · Insider One · Lily Ai · MAI Capital Management · Netcore Cloud · Instant · Gorgias · parcelLab · CHEQ · Canto · Visa · Base.com · Klaviyo · Thumbtack · Bazaarvoice · Riskified · Pattern · Bloomreach · Algolia · VIBES · Yotpo · ElevenLabs
Agenda
- AI: Fireside Chat: Early Adopter or Fast Follower: Timing Your Move Into Agentic Commerce 22 February 2027
- AI Keynote Panel: What Personalization Can Actually Do Now: The Commercial Case for AI-Driven Relevance at Scale 22 February 2027
- Keynote: Maintaining Brand Equity in an Era of AI Empowered Digital Overload 22 February 2027
- Keynote: When Retention Beats Acquisition on the P&L: The Loyalty Economics Conversation Retail Hasn't Had Yet 22 February 2027
- Keynote Panel: AI Adoption Is Not the Hard Part. Change Management Is: Preparing Teams for an AI-Enabled Way of Working 22 February 2027
- Panel: Making Your Products Discoverable: How Data & Content Work Together in AI Led Search 22 February 2027
- Keynote Panel: One Journey, Every Touchpoint: Connecting Stores, Service, and Digital Without the Seams Showing 22 February 2027
- Panel Discussion: The Measurement Confidence Problem: What Retailers Actually Trust in 2027 23 February 2027
- Keynote Panel: Getting C-Suite Alignment Right: Driving Faster Decisions and Smarter Growth 23 February 2027
- Panel: The Foundation First: Why the Best Digital Leaders Are Fixing Fundamentals Before Chasing Innovation 23 February 2027
- Fireside Chat: Staying the Authority Brand When the Category Gets Crowded: How to Remain the Shopper’s First Choice 23 February 2027
- Keynote: The Second Act: How Established Brands Are Reinventing Growth Without Losing What Made Them 24 February 2027
- Keynote Panel: The Authenticity Paradox: When Efficiency Meets Consumer Trust 24 February 2027
- Keynote Fireside Chat: Stores as Strategic Assets: Rethinking the Role of the Physical Footprint in Digital Growth 24 February 2027
- Keynote Panel: The New CMO Playbook: Growth, Accountability, and the Expanding Mandate 24 February 2027
- Panel: Hacking the Algorithm: Content That Wins Attention for a New Era in Social Media 24 February 2027
- VC Keynote Panel: The State of VC in Ecommerce: Where Capital Is Flowing Next 25 February 2027
- Keynote Panel: Brand Distinctiveness in the Age of Infinite Content: What Separates Brands That Break Through from Brands That Blend In 25 February 2027
- Keynote Panel: Built Different: What Founders Know About Brand Building That the Playbook Doesn't Cover 25 February 2027