Banks are from Mars. Customers are from Venus. Can financial services providers create lasting relationships?

Name: Banks are from Mars. Customers are from Venus. Can financial services providers create lasting relationships?
Start: 2026-11-10T14:15
End: 2026-11-10T14:50
Location: The Brewery

FID IAM Autumn 2026 · 10 November 2026 · 14:15–14:50 · The Festival Stage

Banks are from Mars. Customers are from Venus. Can financial services providers create lasting relationships? was a session at FID IAM Autumn 2026 on 10 November 2026 in London, with 5 speakers on record.

Speakers

Chris Waring — Speaker Chief Executive Officer, thisbank
James Hill — Speaker Chief Executive Officer, Flexys
John Holton — Moderator Founder, Work Less Ordinary
Russell Pert — Speaker Group Director for Financial Services, Technology, Travel & Entertainment, Meta
David Searle — Speaker Chief Product Officer, thisbank