Power Panel: The CX revolution - how can FIs compete in a hyper personalised world? What do they need to understand about how customers now view the world and why standing still is the fastest way of moving backwards

FinovateEurope 2025 · 26 February 2025 · 11:05–11:30

Power Panel: The CX revolution - how can FIs compete in a hyper personalised world? What do they need to understand about how customers now view the world and why standing still is the fastest way of moving backwards was a session at FinovateEurope 2025 on 26 February 2025 in London, with 4 speakers on record.

Speakers

• Vikas Sengar — Panelist Lead Product Owner - Platform Experience, Rbsi
• Anette Broløs — Panelist
• Joanne Phillips — Panelist CEO / Managing Director - Wealth, Monzo
• Paulette Toynton — Panelist AI Customer Experience Orchestrator, Genesys