Power panel: Walking the CX talk - how financial institution can deliver outstanding omni channel CX & move away from a siloed approach to blend human & digital CX. And how can you measure success?
FinovateFall 2024 · 11 September 2024 · 16:10–16:35
Power panel: Walking the CX talk - how financial institution can deliver outstanding omni channel CX & move away from a siloed approach to blend human & digital CX. And how can you measure success? was a session at FinovateFall 2024 on 11 September 2024 in New York, with 5 speakers on record.
Speakers
- Tom Martin — Panelist Enterprise Conversational AI Lead, Lloyds Banking Group
- Lola Demoon — Panelist
- Steven Ramirez — Panelist CEO, Beyond the Arc, Inc.
- Ami Iceman Haueter — Panelist Chief Research and Digital Experience Officer, MSUFCU
- Angela Scott — Panelist Growth Marketing Sales Enablement Product Manager, Zions Bancorporation