Power Panel: Walking The CX Talk - How Financial Institution Can Deliver Outstanding Omni Channel CX & Move Away From A Siloed Approach To Blend Human & Digital CX. And How Can You Measure Success? (3.10-3.40)

FinovateSpring 2024 · 23 May 2024 · 15:40–16:10

Power Panel: Walking The CX Talk - How Financial Institution Can Deliver Outstanding Omni Channel CX & Move Away From A Siloed Approach To Blend Human & Digital CX. And How Can You Measure Success? (3.10-3.40) was a session at FinovateSpring 2024 on 23 May 2024 in San Francisco, with 4 speakers on record.

Speakers

• Ashlyn Lackey — Panelist Director, Innovation Strategy, Prudential Financial
• Ami Iceman Haueter — Panelist Chief Research and Digital Experience Officer, MSUFCU
• Jim Mcginley — Panelist Spin
• Duke Chung — Panelist Co-Founder & CEO, TravelBank