FUTR Europe 2019
24 April 2019 – 25 April 2019
Business Design Centre, London, United Kingdom
FUTR Europe Summit is a two-day summit on the future of retail, marketing and commerce, bringing together brands and retailers across digital, marketing, ecommerce, retail, innovation and customer experience. The 2019 edition combined conference content across three stages (FUTR Brands, FUTR Commerce and FUTR Innovation), a curated exhibition, a VIP brand and retailer meeting programme, workshops and roundtables, and a closing party.
77 sessions · 146 speakers
Media Partners (3)
CNBC · Ecommerce News · Forbes
Sponsors (17)
Zena Media · Scurri · IBM · Vaimo · PricewaterhouseCoopers International Limited · Stuart · Aircharge · Adobe · Fujitsu · Pico · MishiPay · WeWork · Salesforce · Riskified · Optimove · Avalara · Content Square
Association Partner (1)
China-Britain Business Council
Exhibitors (14)
Dacadoo · Sustainably · Validify · Huggg · Bilendi · Zendesk · YOOBIC · Snatch · hypr · Bidnamic · Siegel+Gale · MoEngage · Appointedd · Ruuby
Supporting Partners (4)
Digital Agency Network · Vivid · Love Corn · WARC
Speakers (146)
- Venetia Archer Founder & CEO, RUUBY LIMITED
- Emily Zemler Reporter, ELLE, Esquire, LA Times
- Joanne Frearson Editor, Business Reporter
- Piers Gibbon Professional Host, www.piersgibbon.com & TV presenter for Channel 4, National Geographic
- Neetan Chopra CTO, Dubai Holding
- Stav Zilbershtein Co-Founder and CEO, Hyperion Tech
- Wendy Gardner Director of Retail Business Transformation, Salesforce
- Jeremy Lindley Chief Design Officer, Diageo
- Nick Blunden President, The Business of Fashion
- Mustafa Khanwala Founder and CEO at, MishiPay
- Arnold Ma CEO & Founder, Qumin
- Breffni Horgan Chief Product Officer, Hostelworld Group
- Iain Sawbridge CMO & Chief Digital Content Officer, Beano Studios
- John Nother Senior Director at ASDA Technology, ASDA
- Leon Hughes Associate Partner, Piper Private Equity
- Marco Lafrentz VP CPaaS & ICMS, tyntec
- Matt Stockbridge Growth Analytics Manager, Mondelēz International
- Michael Beutler Director of Sustainability Operations, Kering
- Nahema Mehta CEO & Co-founder, Absolut Art
- Nick Worth CMO, Selligent Marketing Cloud
- Susanne Given Chairman, Push Doctor Ltd, Outfittery Gmbh, Made.com
- Toni Petersson CEO, Oatly AB, Sweden
- Eren Ozagir Global Consumer Experience Director - blu
- Marina Camu Supply Chain Planning Manager
- Syed Kazmi International Business Director
- Amie Tsang Business Reporter, The New York Times
- Elisha Hartwig Manager of Creative Strategy, Mashable
- Emily Zak Head of Fashion Shows, Vogue International
- James Hirst Managing Director, Rare Design, London
- Kartik Krishnan Growth Lead, Founders Factory
- Leisha Santorelli Senior Journalist, BBC World Service
- Mimi Turner Founder and Brand Strategist, Mimi Turner Associates
- Nicola Renshaw Head of Content & Editorial, FUTR
- Paul Afshar Head of Purposeful Business, FleishmanHillard Fishburn
- Paul Armstrong Contributor, Forbes & Founder, Here/Forth
- Robert Cheng Senior Account Manager, Mashable
- Siobhan Morrin Content Editor, ICON
- Stephanie Houston Director of Talent Acquisition, EMEA, WeWork
- Yael Kochman Partner & CEO, Re:Tech
- Aviad Givon Founder and CTO, Fuga Technologies
- Bryony Elliott Founder, Hullabalook
- Catherine Brien Chief Data Officer, Guardian News & Media
- Charlotte Smith Influencer Partnership Manager, Metapic & Editor In Chief, Style Cartel
- Chelsea Gurr Product & Campaign Manager, Dacadoo
- Christian Turner Head of Naming, Siegel+Gale
- David James Wild CEO, Domino's Pizza Group
- Dr. Jonathan T. Mall CEO & Co-Founder, NEURO FLASH
- Federico Manno E-commerce & Digital Marketing Director EMEA, The North Face
- Ger O’Meara Co-Founder and CEO, Spirable
- Gerhard Fourie Director of Marketing & Brand Strategy, Aston Martin
- Giles Corbett Co-Founder & CEO, Ksubaka
- Jake Estes Solutions Engineer EMEA, Avalara
- Lisa and Alana Macfarlane Co-founders, The Gut Stuff
- Loral Quinn CEO and Co-founder, Sustainably
- Maria McKennzie Global Social Media Manager, Lonely Planet
- Marie Tulloch Inbound Marketing Manager, Emerging Communications
- Matt Hay Founder & Director, Latimer Group
- Max Admoni Global Strategic Partnerships, Riskified
- Nick Irons Lead UX Designer, John Lewis & Partners
- Ofir Paz Founder & CEO, VOCO Networks
- Paul Archer Co-Founder & Managing Director, DUEL
- Penny Grivea Managing Director, Rituals Cosmetics
- Ricardas Montvilla Director of Product Strategy, Mapp Digital
- River Huang Co-founder and Director, Ping Pong Digital
- Sacha Wilson Director, Tax Technology Solutions EMEA, Avalara
- Shane Cassells mWeb Lead, Google
- Shannon Jennings Head of Influencer Marketing and Social Media, The CLCK
- Simon Dring VP Client Success, Mention Me
- Steve Challouma Marketing Director (Birds Eye, Aunt Bessie’s Goodfella’s), Nomad Foods Limited
- Thea Cole Executive Creative Director, LATIMER
- Toni Kostanic Co-founder and Director, Ping Pong Digital
- William Soulier CEO & Co-Founder, Talent Village
- Adarsh Rangaswamy Corporate Director - Digital Marketing, Millennium Hotels and Resorts
- Agnes Hjelmer CEO, KF Beauty
- Alain Visser CEO, Lynk & Co
- Amanda Hill CMO & Chief Customer Officer, Harrods
- Anders Holmberg Lange Head of Strategic Gamification, Gucci
- Andreas Antrup VP Data & Advertising, Zalando SE
- Anna Bance Co-founder & CEO, Girl Meets Dress
- Anoo Mehmi Global Digital Content Lead - ViiV, GSK
- Bazz Deans VP Europe / UK, Shootsta
- Beverley D'Cruz Marketing Director - Europe & UK, Pizza Hut
- Bruce Edwards Chief Operating Officer, CrossFit Inc.
- Bruce MacInnes Chairman, BrandAlley
- Callum Bramley European Representative, Streamoid
- Caroline Reekie Marketing Manager, TOMS
- Chris Greenwood CIO, Mamas & Papas
- Daniel Kerzner VP Customer Experience, Virgin Atlantic
- Danielle Haugedal-Wilson Head of Technology, The Co-operative
- Dave Trolle MD of Marketing Technology, SUMMIT
- Deep A. Lalvani Director, Ador Group, CEO & Founder, Sublime Life
- Dominika Minarovic Co-Founder, BYBI Beauty
- Dr Nikki Patel Clinical Lead, Digital Development, NHS
- Edosa Odaro Head of Data, AXA
- Emma Mead Group Omnichannel Director, Holland & Barrett
- Fátima Diez International Brand & Communications Senior Manager, Five Guys JV
- Flora Davidson Co-Founder, Supplycompass
- Francesco Liut E-commerce Director - Sunglass Hut, Luxottica
- Franck Kermarrec CMO, Millennium Hotels and Resorts
- Frédérique Lancien Marketing, Digital & Customer Experience Director, UGC
- Gavin Mee VP Northern Europe & MEA, Adobe
- Georgios Chiotis Director of Brand and Marketing, Scape
- Guy Mason CIO, Clarks
- James McClure GM International, SeatGeek
- Jat Sahi Consulting Industry Lead for Retail, Fujitsu
- Jens Hållstrand Möller General Manager UK, Urb-it
- Jo McClintock Brand Director, Moonpig
- Julian Hitch Director of Well-Being, Leon Restaurants
- Julian Tyrassek Senior Fulfillment Manager, Harry’s
- Julie Jones Director - DTC (Umbro, Superga, Amplified, Sebego, K-Way & Addict), GLD Brands
- Juliet Barratt Founder, Grenade
- Karina Sudenyte Co-founder & CEO, Flawsome Drinks
- Kerry Chilvers Brands Director, Direct Line Group
- Kyle Karim Director - New Brands, Coty
- Liam Patterson CEO, Bidnamic
- Mark Patchett Founder EcomAcademy.com & VP Growth - Nectar Sleep, DreamCloud
- Melissa Dunn Head of Digital Product Development, Sainsbury's Argos
- Natasha Kosoglov Mobile Performance Lead, Google
- Nicole Mazza Commercial Director, Stuart
- Olga Szombathelyi Head of International & Wholesale, Miss Selfridge
- Oliver Stewart Director of New Business, Optimove
- Patrick Heesen Director of Marketing UK, Marriott International
- Paul Wickers CEO, huggg
- Pierre Figeat CEO & Co-founder, Admo.tv
- Rebekah Hall Founder & CEO, Botanic Lab
- Rohan Shanbhag Ecommerce Director, Lego
- Romy Miller Marketing Director, GAIL's Bakery
- Rory O'Connor CEO/Founder, Scurri
- Sandeep Verma Managing Director - Europe, Allbirds
- Sarah Metcalfe Head of Customers, Sure Petcare
- Sarika Shankarnarayan Vice President, Star TV (21st Century Fox)
- Seema Menon Region Head Sales - Europe & Africa, Sony Pictures Entertainment
- Shakeel Richards Independent Retail Expert & Senior Leader - Global Flagship Store, Nike
- Siddharth Jhunjhunwala CEO, Web Spiders Ltd.
- Simon Calvert Trading Director, Bonmarche
- Simon Willis Vice President of Brand, Yotel
- Sophie Dufouleur Global Owner Experience Director, Dyson
- Stephen Mai CMO & Chief Content Officer, Boiler Room
- Stuart Eames Retail Innovation Lead, Waitrose & Partners
- Suraj Patel Digital Data and Insights Manager, McLaren Racing
- Suzanne Harlow CEO, Jack Wills
- Toby Darbyshire Founder and CEO, Heist
- Tom Le Bree Founder & CEO, Beautonomy
- Will Prosser Head of Mobile (Commercial, Marketing & Strategy), TUI
- Yasha Estraikh Associate Partner, Piper Private Equity
- Zoë Clapp Chief Marketing & Communications Officer, UKTV
Agenda
- DAY 1 OPENING KEYNOTE: Organic growth, authenticity and purpose since 1990: Oatly 24 April 2019 · All Stages
- The Digital Transformation of Retail 24 April 2019 · All Stages
- Roundtable: Fighting ecommerce armageddon 24 April 2019 · FUTR Backstage
- eCommerce and US Sales Tax – why companies are automating 24 April 2019 · FUTR Workshop Theatre
- Track Keynote: AI IS THE KEY TO ENGAGING TODAY’S ENTITLED CONSUMER 24 April 2019 · FUTR Commerce
- Track Keynote: What is in store for the Future of Retail from an outside perspective? 24 April 2019 · FUTR Innovation
- Track Keynote: The Consumer Evolution: Adapting to New Consumer Behaviours 24 April 2019 · FUTR Brands
- Give me 10. 24 April 2019 · FUTR Commerce
- How to talk sh*t: The power of branding to break taboos & start conversations 24 April 2019 · FUTR Brands
- Reinventing the in-store journey: How mobile self-checkout impacts customer experience 24 April 2019 · FUTR Innovation
- Innovate or die - how to get rid of the tech legacy barrier 24 April 2019 · FUTR Commerce
- Bricks and mortars get smart. The In store technologies & designs that are working 24 April 2019 · FUTR Innovation
- How to win with the wellness and health-concious consumers 24 April 2019 · FUTR Brands
- Zero friction customer experience 24 April 2019 · FUTR Commerce
- Social media-worthy retail experiences 24 April 2019 · FUTR Innovation
- Winning with digital marketing, data & AI for brands and retailers 24 April 2019 · FUTR Commerce
- Reaching Millennials and Gen Z 24 April 2019 · FUTR Brands
- John Lewis Case Study: Avalanche: Avoiding the heuristic traps of UX and CX design 24 April 2019 · FUTR Commerce
- Roundtable: Why should anyone give a sh*t about your brand? 24 April 2019 · FUTR Backstage
- Track Keynote: Deviant Youth: Chinese Subcultures 24 April 2019 · FUTR Innovation
- Trust marketing: how YOU can harness consumer trust and advocacy to accelerate viral growth 24 April 2019 · FUTR Commerce
- Track Keynote: How brands can succeed in a world of fractured attention 24 April 2019 · FUTR Brands
- How these Direct-To-Consumer brands drive authentic marketing & tell stories 24 April 2019 · FUTR Brands
- Ecommerce and US sales tax - why compaines are automating 24 April 2019 · FUTR Commerce
- The Changing Rules of Retail. Selling into China. 24 April 2019 · FUTR Innovation
- Driving customer experience where it matters - at the local level 24 April 2019 · FUTR Commerce
- Milliseconds make millions: how your site speed impacts your business 24 April 2019 · FUTR Innovation
- Roundtable: Maximising margin in the last mile 24 April 2019 · FUTR Backstage
- Understanding your region to enable global growth at scale 24 April 2019 · FUTR Innovation
- Evolution of Delivery: Getting products to the consumer FASTER 24 April 2019 · FUTR Commerce
- Using Customer Data to Create New Shopping Experiences and new Customer Touchpoints 24 April 2019 · FUTR Brands
- Increase online profits by making every product matter 24 April 2019 · FUTR Innovation
- Guardian case study: Combining customer data to predict trends, monitor use of personal information, ethics and establishing a CDO 24 April 2019 · FUTR Commerce
- How to engage and create eXperiences for Chinese outbound travellers 24 April 2019 · FUTR Innovation
- Stepping up to meet evolving consumer demands and expectations 24 April 2019 · FUTR Brands
- Moving with the times whilst always keeping the customer first. The Domino's case 24 April 2019 · All Stages
- Power to the people. Industry revolutionaries you should be following 24 April 2019 · All Stages
- DAY 2 OPENING KEYNOTE: WhatsApp for Spam-fatigued Customers 25 April 2019 · All Stages
- What does it take to form the new-age Marketing Department in 2019? 25 April 2019 · All Stages
- Backstage Brunch with Salesforce - Trends in Retail and Consumer Goods Marketing 25 April 2019 · FUTR Backstage
- Track Keynote: Asda – Executing Excellence on the Web 25 April 2019 · FUTR Commerce
- Track Keynote: Kering - Crafting Tomorrow’s Luxury 25 April 2019 · FUTR Brands
- Track Keynote: Increase online profits by making every product matter 25 April 2019 · FUTR Innovation
- The Future Influence Of Luxury Fashion 25 April 2019 · FUTR Innovation
- You’re such a legend! Legacy case study: The North Face 25 April 2019 · FUTR Innovation
- Bridging online and offline: providing a safe omni-channel journey without compromising customer experience 25 April 2019 · FUTR Commerce
- Creating meaningful and immersive retail experiences at Rituals 25 April 2019 · FUTR Brands
- AI Called, You Can Keep Your Job for Another Year 25 April 2019 · FUTR Innovation
- Driving innovation in ecommerce delivery 25 April 2019 · FUTR Commerce
- Direct-to-Consumer: Meet the brands building their own customer relationships (very successfully) 25 April 2019 · FUTR Brands
- Driving transparency, integrity and accurate measurement in influencer marketing 25 April 2019 · FUTR Innovation
- Was it a success? Tracking engagement and measuring ROI for digital marketing channels 25 April 2019 · FUTR Innovation
- Meet the Automated Social-Influencers 25 April 2019 · FUTR Commerce
- What does next gen marketing look like today? 25 April 2019 · FUTR Brands
- Leading technology change in e-commerce. Where should you place your bets? 25 April 2019 · FUTR Commerce
- Track Keynote: Cadbury Inventor the story so far 25 April 2019 · FUTR Commerce
- Track Keynote: Reaching and Retaining Today's Connected Traveller 25 April 2019 · FUTR Brands
- A Billion Brains are smarter: Brand optimization using Neuromarketing and AI 25 April 2019 · FUTR Innovation
- How luxury is being redefined by the “Access Economy" 25 April 2019 · FUTR Innovation
- Taking Customers From Search To Store 25 April 2019 · FUTR Innovation
- The Mobile Experiences consumers now expect 25 April 2019 · FUTR Commerce
- Leveraging brand identity, marketing or tech to enhance customer experience & loyalty 25 April 2019 · FUTR Brands
- Put the disco into product discovery by creating next generation e-commerce experiences 25 April 2019 · FUTR Innovation
- The Future of Video: Harness the power of automation and AI to deliver hyper-personalised experiences at scale 25 April 2019 · FUTR Innovation
- Creating an environment for the future of physical shopping 25 April 2019 · FUTR Innovation
- Using AI and fintech to do good. 25 April 2019 · FUTR Innovation
- Social content marketing in travel 25 April 2019 · FUTR Brands
- How to keep things Personal in a Digital Age 25 April 2019 · FUTR Commerce
- Can Advocacy ever rival the power of digital advertising as a customer acquisition tool? 25 April 2019 · FUTR Innovation
- Using Mobile Gamification to Drive Active Engagement 25 April 2019 · FUTR Commerce
- POWER TO THE PEOPLE: harnessing the power of co-creation. 25 April 2019 · FUTR Innovation
- Avoiding the Pitfalls of Humdrum: Naming To Your Advantage 25 April 2019 · FUTR Brands
- The FUTR of Beauty and Wellness 25 April 2019 · FUTR Commerce
- The Future of Graphics Automation. 25 April 2019 · FUTR Innovation
- DAY 2 CLOSING KEYNOTE - Leading a successful brand extension 25 April 2019 · All Stages
- The Disruption Genome 25 April 2019 · All Stages
- Reinvent the brand, reinvigorate relevancy with online or offline shoppers or just go home. 25 April 2019 · All Stages