Making the Machinery Feel Human: Aligning Employee and Customer Experience in University Research Administration
INORMS 2027 - 11th INORMS Congress · 28 April 2027 · 14:00–14:45 · 521
Making the Machinery Feel Human: Aligning Employee and Customer Experience in University Research Administration was a session at INORMS 2027 - 11th INORMS Congress on 28 April 2027 in Montréal.