Designing digital journeys: speed without sacrificing empathy or fraud controls

Name: Designing digital journeys: speed without sacrificing empathy or fraud controls
Start: 2026-11-04T12:25
End: 2026-11-04T13:00
Location: Business Design Centre

Insurance Innovators Summit 2026 · 4 November 2026 · 12:25–13:00 · Insurance Innovators Fraud & Claims

Designing digital journeys: speed without sacrificing empathy or fraud controls was a session at Insurance Innovators Summit 2026 on 4 November 2026 in London, with 3 speakers on record.

Speakers

Joanna Pakuła — Panelist Claims Director, Allianz Poland
Nick Errington — Panelist Global Head of Claims Governance & Performance Excellence, Swiss Re
Nikki McCulloch — Panelist Head of Claims - UK Commercial Risk, Aon