Automate the Task, Not the Relationship: The CX That's Winning Customer Loyalty

Name: Automate the Task, Not the Relationship: The CX That's Winning Customer Loyalty
Start: 2026-10-19T14:45
End: 2026-10-19T15:15
Location: The Venetian

Money20/20 USA 2026 · 19 October 2026 · 14:45–15:15 · ArrA.I.val Stage

Automate the Task, Not the Relationship: The CX That's Winning Customer Loyalty was a session at Money20/20 USA 2026 on 19 October 2026 in Las Vegas, with 5 speakers on record.

Speakers

Naveed Anwar — Speaker Global Head of AI, Digital & Data Platforms, Citi
Ritika Mathur — Speaker Senior Director, Strategy & Oversight, Oportun
Ping Wu — Moderator CEO, Cresta
Anna Greenwald — Speaker Chief Operations Officer, Happen Bank
Mike Mossman — Speaker Executive Vice President of Operations, Snap Finance