Fireside Chat: Beyond the guest journey: A service blueprint for aligning teams, systems and experience - and the ROI behind it

Name: Fireside Chat: Beyond the guest journey: A service blueprint for aligning teams, systems and experience - and the ROI behind it
Start: 2026-11-24T14:15
End: 2026-11-24
Location: Queen Sirikit National Convention Center (QSNCC)

NoVacancy Asia 2026 · 24 November 2026 · 14:15

Fireside Chat: Beyond the guest journey: A service blueprint for aligning teams, systems and experience - and the ROI behind it was a session at NoVacancy Asia 2026 on 24 November 2026 in Bangkok, with 2 speakers on record.

Speakers

May Narukatpichai — Speaker Managing Director, Maitree Resort Development
Shu Phoon — Speaker Strategic Designer & CX Consultant, Villa Zolitude Resort & Spa