DEEP DIVE: Customer experience

Payments Canada SUMMIT 2025 · 8 May 2025 · 09:00–12:15 · Consumer Payments - 205

DEEP DIVE: Customer experience was a session at Payments Canada SUMMIT 2025 on 8 May 2025 in Toronto, with 12 speakers on record.

Speakers

• Maida Dalmacio — Moderator Managing Director, Financial Institutions, Global Transaction Banking, TD Securities, TD
• Brian Muse-McKenney — Speaker Chief Revenue Officer, Episode Six
• Dan Iwachiw — Speaker VP, Head of Canada Product, Visa
• Maria Riesenberg — Moderator VP Market Development, Mastercard
• Timothy Morris — Speaker Chief Banking Officer, Neo Financial
• Esther Krabbe Silveira — Speaker VP, Risk, Plooto
• Patrick Diab — Speaker
• Cato Pastoll — Speaker CEO, Loop Financial
• Santo Ligotti — Speaker Vice President Head of Marketing and Member Services, Retail Council of Canada
• Todd Roberts — Moderator Senior Partner, Market Infrastructure & Payments Leader, Deloitte
• Daljit Singh — Speaker Head, B2B Payments & Partnerships, EQ Bank
• Shenela Tavarayan — Speaker Director, Product Development, Interac