Retail Bank Transformation Europe 2026
17 November 2026 – 18 November 2026
Park Plaza London Riverbank, London, United Kingdom
Retail Bank Transformation Europe 2026 is a two-day conference organised by Datos Insights, held on 17–18 November 2026 at the Park Plaza London Riverbank. The agenda covers digital banking, customer experience, ATM and self-service, fraud and security, branch and payments, with keynotes, panels, roundtables, presentations and an Innovation Showcase featuring selected fintech firms. The published agenda is marked as subject to change.
34 sessions · 37 speakers
Organiser (1)
Media Partner (1)
Sponsors (6)
Unblu · Diebold Nixdorf · SBS · Kinective · Cennox · Auriga
Agenda
- Opening Remarks 17 November 2026
- Industry Outlook 17 November 2026
- Banking at an inflection point: What will define the next decade? 17 November 2026
- From Human Edge to AI Scale – A Growth Engine for Universal Banks 17 November 2026
- Market Perspectives 17 November 2026
- Agentic Commerce, Real Accountability: Banks and Regulators on the New Rules of Automated Transactions 17 November 2026
- Beyond Cash Automation: The Better Business Banking Experience 17 November 2026
- Breaking the Barrier: Bringing Crypto to Everyday Banking Customers 17 November 2026
- Fraud Moves Faster Than Rules: Staying Ahead of Emerging Threats in a Constantly Shifting Payments Landscape 17 November 2026
- Innovation Driven by Customer Needs - Shaping a Future-Ready Ecosystem 17 November 2026
- Reclaiming the Daily Relationship—From ATM Transactions to Loyalty Moments 17 November 2026
- Fraud Prevention: A Shared Responsibility – Romanian Perspective 17 November 2026
- Beyond Borders: Making Sense of Global Operational Resilience Rules 17 November 2026
- Shared Banking Facilities – When Competition Meets Cooperation 17 November 2026
- ATM-as-a-Service Without Losing Control: Deciding What to Retain, Share or Delegate 17 November 2026
- How to Protect Cash in a Changing World 17 November 2026
- UK vs EU: Does More Prescription Mean More Resilience? 17 November 2026
- One Bank, Two Futures: Serving the Branch Generation While Courting the Fintech Generation 17 November 2026
- Who's Actually Driving Agentic Banking? 17 November 2026
- The Physical Anchor: Branch as a Channel, Not a Fallback 17 November 2026
- Innovation Showcase 17 November 2026
- Old Tricks, New Tech 18 November 2026
- Making the Case for Self-Service Equipment Both In and Outside Branches 18 November 2026
- Redefining the SME Relationship 18 November 2026
- Connecting People, Place and Technology to Build Customer Relationships 18 November 2026
- Beyond the Branch: Reimagining Physical Banking with AI 18 November 2026
- From RPA at Scale to AI-enabled Operations 18 November 2026
- Build or Partner? How Open Banking Regulation Can Launch European Banks Forward 18 November 2026
- Starting From Scratch: How Komerční banka underwent total digital transformation 18 November 2026
- The Future of Branch Banking: Balancing Digital Innovation with Human Connection 18 November 2026
- Lessons from Commerzbank's Channel Strategy 18 November 2026
- The Mutual Difference: Rethinking Profitability Through Customer Satisfaction and Trust 18 November 2026
- Datos Keynote 18 November 2026
- Closing Remarks 18 November 2026