Retail Technology Show 2022

26 April 2022 – 27 April 2022

Olympia London, London, United Kingdom

65 sessions · 53 speakers

Organiser (1)

Retail Technology Show

Agenda

• Chair's Welcome : 26 April 2022
• Chair's Welcome : 26 April 2022
• Chair's Welcome : 26 April 2022
• Opening Keynote : Moving Beyond The AI Hype To Deliver Clear Business Benefits From Artificial Intelligence 26 April 2022
• Opening Keynote : Building A Marketplace Strategy That Delivers Bottom Line Value For Brands And Retailers 26 April 2022
• Opening Keynote : Retail Leadership: Which New Leadership Strategies Should Retailers Focus On To Drive Market Share In 2022? 26 April 2022
• Fireside Chat Interview : What The Secret Leaders Podcast Has Taught Me About Retail Leadership, Culture And Building A Successful Pureplay 26 April 2022
• Fireside Chat Interview : Driving Differentiation By Creating And Fostering An Internal Culture Of Innovation 26 April 2022
• Fireside Chat Interview : Understanding The Role Of The Store In Today's Omnichannel Market 26 April 2022
• Inspirational Keynote : How Does An Omnichannel Retailer Move From Administration To Producing £500m+ Of Returns For Shareholders? 26 April 2022
• Presentation : Why Mental Health Is The New Frontline For People Strategy In Retail 26 April 2022
• Case Study : Scan & Save : Understanding How Nisa Is Using Augmented Reality On Smartphones To Increase Store Footfall, Sales & Customer Loyalty 26 April 2022
• Panel Discussion : Driving Retail Employee Engagement And Retention Through New Innovations In Modern Workforce Management 26 April 2022
• Placing Sustainability At The Heart Of Your Company Culture (provisional content) 26 April 2022
• Case Study : Improving Omnichannel Sales & Customer Journey Through Live Video Technology Enabling Online Customers To Engage With Store Staff 26 April 2022
• Chair's Welcome Back : 26 April 2022
• Chair's Welcome Back : 26 April 2022
• Chair's Welcome Back : 26 April 2022
• Afternoon Keynote Fireside Chat : Demystifying The Metaverse and NFTs and Understanding How They Will Change The Retail Landscape 26 April 2022
• Afternoon Keynote Fireside Chat : Using The Cloud To Innovate, Drive Personalisation & Harness Data To Bring Customers Back To The High Street 26 April 2022
• Case Study : Predicting What The Store Of The Future Will Look Like And What Retailers Should Be Doing Today To Get There 26 April 2022
• Case Study : Innovating For A More Sustainable Future Through Agile Planning and Data-Driven Decision Making 26 April 2022
• Case Study : Evaluating How To Accelerate From Multi-Channel To Omnichannel 26 April 2022
• Case Study : Using Effective Internal Communications To Untie Global Employees Around Your Values, Culture, Brand And DNA 26 April 2022
• Case Study : The Need For Speed : Enhancing Omnichannel Retail Through Prioritising A Culture Of Organisational Agility 26 April 2022
• Presentation : Leveraging Academic Collaborations To Accelerate Your Retail Innovation Agenda And Attract Talent 26 April 2022
• Case Study : Increasing In-Store Customer Engagement Through Real-Time, Personalised, Targeted Messages And Promotions 26 April 2022
• Keynote Panel Discussion : Using Digital Technologies To Re-Energise The In-Store Customer Experience 26 April 2022
• Keynote Panel Discussion : Future Gazing : What Will Retailing Look Like In 2025? 26 April 2022
• Keynote Panel Discussion : Unlocking The Value Of Your Customer Data To Achieve Real, Actionable Insight 26 April 2022
• Chair's Closing Remarks : 26 April 2022
• Chair's Closing Remarks : 26 April 2022
• Chair's Closing Remarks : 26 April 2022
• Chair's Welcome : 27 April 2022
• Chair's Welcome : 27 April 2022
• Chair's Welcome : 27 April 2022
• Opening Keynote : Strengthening Your Supply Chain In The Face Of Severe Uncertainty 27 April 2022
• Opening Keynote : Using Checkout-Free Shopping To Evolve The Customer Journey 27 April 2022
• Opening Keynote : Marketing Sustainability For Financial Advantage 27 April 2022
• Fireside Chat Interview : Establishing Best Practices Of Minimising The Impact Of Returns To The Retailer 27 April 2022
• Fireside Chat Interview : Using Technology And Data To Improve The Digital Customer Experience And Journey Through Personalised Communications At Every Touchpoint 27 April 2022
• Fireside Chat Interview : Enhancing Relationships Between Payment Providers And Retailers Via Value Added Services 27 April 2022
• Panel Discussion : What Is Behind The Boom In Item-Level RFID Adoption Within The Supply Chain? 27 April 2022
• Case Study : Transforming The Customer Journey And Experience Through Embracing The Smart Mobile Platform Payment Opportunity 27 April 2022
• Case Study : How AI Can Remove Uncertainty And Waste Through Consumer Centricity 27 April 2022
• Presentation : Strategies For Retailers To Optimise A Complex, Global Payment Ecosystem 27 April 2022
• Case Study : Using RFID To Improve Stock Integrity And Maximise Sales Opportunities In A Complex Omnichannel Market 27 April 2022
• Case Study : Clarks & Wunderkind: Growth, Automation & How to Future-Proof Your Marketing Strategy 27 April 2022
• Chair's Welcome Back : 27 April 2022
• Chair's Welcome Back : 27 April 2022
• Chair's Welcome Back : 27 April 2022
• Afternoon Keynote Fireside Chat : Maximizing Customer Engagement Through Building A Community-Based, Authentic Brand 27 April 2022
• Presentation : Boosting Sales Through An Effective Buy Now Pay Later Strategy 27 April 2022
• Panel Discussion : Driving Down Costs And Building Customer Loyalty Through Migrating From Cards To Open Banking Payments 27 April 2022
• Case Study : How Dobbies Garden Centres Optimised Supply Chain For Operational Excellence And Future Growth 27 April 2022
• Case Study : Delivering The Same Excellent Customer Experience And High Conversion Rates For Online Customers That Customers Experience In Store 27 April 2022
• Fireside Chat Interview : Perfecting Deliveries And Delighting Your Customers Through Diving Deeper Into Customer Data 27 April 2022
• Fireside Chat : Leveraging Payments To Drive Authentic Purpose In Business For Colleagues, Customers And Communities 27 April 2022
• Evaluating How Customer Expectations Have Changed Over The Last Two Years And What Retailers Can Do To Meet Them 27 April 2022
• Keynote Panel Discussion : Future Gazing : How Will Retail Payments Develop Over The Next Five Years? 27 April 2022
• Keynote Panel Discussion : What Will Excellent Online Customer Experience Look Like By 2025 And What Should The Sector Be Doing Now To Prepare? 27 April 2022
• Keynote Panel Discussion : Building An Effective Delivery Strategy To Respond To Ever-Increasing Customer Expectations 27 April 2022
• Chair's Closing Remarks : 27 April 2022
• Chair's Closing Remarks : 27 April 2022
• Chair's Closing Remarks : 27 April 2022