Retail Technology Show 2026

22 April 2026 – 23 April 2026

ExCeL London, London, United Kingdom

74 sessions · 89 speakers

Organiser (1)

Retail Technology Show

Agenda

• Welcome 22 April 2026
• Welcome Address: IBM 22 April 2026
• Welcome Address: Aptos 22 April 2026
• Welcome 22 April 2026
• Welcome 22 April 2026
• Welcome: 22 April 2026
• Opening Keynote Fireside Chat: In Conversation With Archie Norman, Chairman, Marks and Spencer plc 22 April 2026
• Fireside Chat - Implementing Shopify at Scale - Challenges & Upsides 22 April 2026
• Presentation: Improving Customer Experience Through People-Powered, Customer-Led, Tech-Enabled Store Transformations 22 April 2026
• Panel - Growth in Store - It's All About the Customer! 22 April 2026
• Fireside Chat: Redefining Modern Luxury For The Conscious Consumer 22 April 2026
• Panel - Digital's Evolving Role in Hospitality 22 April 2026
• Fireside Chat: Driving Customer Experience And Innovation By Building An Omnichannel Retail Media Network From Scratch 22 April 2026
• Fireside Chat: What Does Customer Experience & Loyalty Look Like At The World’s Leading Luxury Retailer? 22 April 2026
• Keynote Fireside Chat: In Conversation With Sarah Boyd, Managing Director UK, Sephora 22 April 2026
• Keynote - how to build a retail media network 22 April 2026
• Keynote Fireside Chat: In Conversation With Anthony Houghton, Group CEO, Holland & Barrett 22 April 2026
• Presentation: Frasers Group’s ELEVATE Reinventing The Retail Media Revenue Opportunity Through Omnichannel, Hyper-Personalised Customer Experiences 22 April 2026
• Presentation: Delivering Mobile Experience At Scale: How To Serve Up Personalised Experiences To Millions Of Customers With Domino’s 22 April 2026
• Welcome Back: 22 April 2026
• Welcome Back: 22 April 2026
• Welcome Back: 22 April 2026
• Presentation: Building A Data-Driven Retail Business That Will Truly Drive Competitive Advantage & Market Share 22 April 2026
• The Art and Science of Loyalty 22 April 2026
• Panel Discussion: Turning Your Site Into A Marketplace To Unlock New Retail Revenue Streams 22 April 2026
• Fireside Chat: Triple Threat! Making AI Real For Customers, Colleagues & The Bottom Line 22 April 2026
• Keynote - Protecting your profit - Practical Cyber Security 22 April 2026
• Panel Discussion: Small Change, Big Loyalty: How Digital Micro-Donations Can Power Better Customer Engagement 22 April 2026
• Keynote - Juggling growth & transformation 22 April 2026
• Presentation: From Complexity to Composability: The Data Mindset Behind Ann Summers’ Integration Revolution & Customer Experience Evolution 22 April 2026
• Keynote Fireside Chat: In Conversation With Touker Suleyman, Owner & Chairman, Hawes & Curtis, Current Dragons' Den Investor & Serial Retail Entrepreneur 22 April 2026
• Keynote Panel Discussion: What Does The Shift Towards Agentic AI Mean For Retailers, Efficiency & Customer Engagement? 22 April 2026
• Keynote Panel Discussion: How Will Customer Experience Evolve By 2030? 22 April 2026
• Panel - Retention, the key growth driver in 2026 22 April 2026
• Closing Remarks: 22 April 2026
• Closing Remarks: 22 April 2026
• Closing Remarks: 22 April 2026
• Fireside Chat: Government – Helping Or Hindering Retail Innovation, Growth & Investment? 22 April 2026
• Keynote - The Future of Product 22 April 2026
• Fireside Chat: Driving Loyalty, Sustainability And Profitability Through Offering Customers A More Complete Solution 22 April 2026
• Fireside Chat: In Conversation With Taher Khaliq, CTPO, Tapi Carpets & Floors & Former CTO, Trinny London 22 April 2026
• Welcome: 23 April 2026
• Welcome: 23 April 2026
• Welcome Address: Aptos 23 April 2026
• Welcome Address From: Let's Go Shopping 23 April 2026
• Welcome Address: IBM 23 April 2026
• Keynote Fireside Chat: Nobody’s Child: Leading Change As An Eco-Conscious Brand 23 April 2026
• Opening Keynote Fireside Chat: In Conversation With Archie Norman, Chairman, Marks and Spencer plc 23 April 2026
• Sustainable Growth in D2C 23 April 2026
• The Human Cost Of Customer Abuse – And The Tech Blueprint To Tackle It 23 April 2026
• Using True Technology Innovation To Support Ecommerce & The Future Of Stores 23 April 2026
• Fireside Chat: Driving Colleague Experience Through Inclusive Leadership & An Engaging Company Culture 23 April 2026
• Fireside Chat: Innovation With Purpose: How Helzberg Diamonds Uses Technology To Improve Customer Relationships, Store Efficiency And Performance 23 April 2026
• A focus on Growth fuelled by customer first execution 23 April 2026
• Welcome Back: 23 April 2026
• Welcome Back: 23 April 2026
• Welcome Back: 23 April 2026
• Presentation: Where Macro Meets Micro: Navigating Harsh Economic Headwinds While Tackling Consumer Evolution 23 April 2026
• Moving Peak trading from "Good" to "Great" 23 April 2026
• Fireside Chat: How Does The UK’s Largest Retailer Approach Innovation? 23 April 2026
• Panel - The Sports & Outdoors 23 April 2026
• Presentation: Investing In Efficient Store Execution To Reduce Costs Whilst Increasing Revenue, Resilience & Customer Satisfaction 23 April 2026
• Keynote Fireside Chat: In Conversation With Marisa Poster, Co-Founder, PerfectTed 23 April 2026
• Fireside Chat: Maximising Supply Chain Agility To Meet Demand Spikes & Customers’ Speed Expectations 23 April 2026
• Founders Panel - The D2C growth conundrums 23 April 2026
• Keynote Fireside Chat: In Conversation With: Grace Beverley, Founder, TALA, SHREDDY, The Productivity Method & Retrograde 23 April 2026
• Keynote Panel Discussion: Ask The Retail Innovator: 23 April 2026
• Panel - Building subscription into a core operating model 23 April 2026
• Keynote Panel Discussion: Retail Leadership: How Can Retail Leaders Drive Growth, Market Share & Resilience In Uncertain Times? 23 April 2026
• Closing Remarks: 23 April 2026
• Closing Remarks: 23 April 2026
• Closing Remarks: 23 April 2026
• Presentation: Retail Cybersecurity: Hackers Don’t Break In, They Log In 23 April 2026
• Keynote - Reinventing Grocery from "Farm to "Fork 23 April 2026