Alison Hogg

Alison helps organisations transform their customer experience by building the right partnerships around them. As a Partner Account Manager at Puzzel, she works with a diverse network of partners to bring together the technology and expertise that helps contact centres and CX teams deliver better outcomes for their customers. With 15+ years in partnership and channel management, Alison is driven by what happens when organisations with different strengths come together – turning good ideas into real, working partnerships that create lasting value for customers and businesses alike. She's also a hands-on early adopter of AI and is fascinated by how quickly it's changing what CX and contact centre teams can deliver.