Beth Gilleran

Beth Gilleran is a Senior Customer Success Manager at Reputation, specialising in helping leading enterprise brands transform multi-channel feedback, reviews, and survey insights into measurable business growth. With over a decade of SaaS experience spanning Customer Success, UX design and Operations Beth brings a holistic, data-driven approach to customer retention and operational performance. With expertise in design thinking, journey mapping, and VoC strategy, she partners with enterprise leadership across diverse sectors to uncover actionable data, drive continuous improvement, and prove tangible ROI.