Charlie Denman

Charlie is the Senior Crisis Management Lead for Northern Europe within International SOS branch Consulting & Solutions and is based at the International SOS offices in London. Charlie brings extensive experience in crisis management, operational resilience, and emergency response gained across both government and private sector organisations. She works with clients to enhance organisational resilience through crisis management frameworks, exercising, governance, and business continuity, enabling leaders to navigate complex and high-pressure situations with confidence. Prior to joining International SOS, Charlie was Operational Resilience Manager at Bank of Ireland UK, where she led operational resilience testing across critical business services in line with PRA/FCA regulatory requirements. She designed and delivered complex scenario-based exercises, supported crisis and incident management activities, and drove continuous improvement through lessons learned and resilience maturit