Charlotte Sims

Charlotte Sims is the founder of Charisma Beauty, Skincare & Laser in Norwich, established in 2004. With over 22 years of experience growing and evolving her salon business, Charlotte is passionate about combining exceptional client experience with strong commercial strategy. Having recently expanded Charisma into a six treatment room salon, she brings real world insight into profitability, team development, marketing and building a resilient beauty business in an ever-changing market.