Charmaine Roberts

Charmaine Roberts is an operations leader with 15 years of experience in architecture and design practices, currently serving as Head of Operations at Piercy&Co in London. With a background in architecture and extensive expertise in HR, operations and people management, Charmaine has been instrumental in shaping company culture, improving staff retention and developing mentoring and wellbeing initiatives within creative environments. Throughout her career, she has played a key role in recruitment, professional development and practice growth. Passionate about creating inclusive, efficient and people-centred workplaces, Charmaine is particularly interested in how emerging technologies are transforming recruitment and the balance between innovation, efficiency and human connection. She brings a practical, people-focused perspective to the evolving challenges of attracting, supporting and retaining talent across the architecture, construction and design sectors.