Chloe Hathaway

I bring over five years of CX leadership across corporate and startup environments, with a proven track record of establishing new CX functions and customer experience strategies from scratch within primarily the B2B space. Skilled in CX journey mapping, insight feedback loops, and stakeholder engagement, I drive business value by bridging strategy and customer sentiment. I am super passionate about being in, and contributing to building organizations where the customer is at the center of every business decision, embedding a true "customer-first" mindset into daily and operational organisation DNA.