Chris Hilborn

Chris Hilborn is Partner & Advisor at the Utility 2030 Leadership Collaborative (U2030), a Women’s Business Enterprise certified organization that connects utility leaders with the peers, ideas, and partners they need to solve the industry’s toughest challenges and drive meaningful transformation. Through leadership development programs, advisory services, and signature events, U2030 brings people together to turn shared experience into action. A strategic operations, customer experience, and enterprise transformation leader with more than 25 years of experience, Chris is dedicated to elevating leadership across the utility industry. His career has been defined by a single consistent challenge: helping complex organizations move through significant change without losing the people, the culture, or the trust they’ve built with the customers they serve. His work spans grid modernization, customer operations transformation, enterprise technology implementation, and operating model red