Diana Otieno

I lead at the intersection of people, policy, and place. With over 20 years in social housing, my specialism is fire remediation construction and resident experience. I head the Resident Engagement and Compliance Team (REACT) at Peabody Trust, one of the UK’s largest housing associations, where I oversee resident engagement, fire remediation compliance, and grant funding compliance across a large and complex portfolio. My work sits where regulatory pressure is high, community trust is fragile, and the margin for error is zero. I have built and led programmes managing Cladding Safety Scheme and Building Safety Fund grant applications and administration, Developer Remediation Contract disputes, leaseholder protections under the Building Safety Act 2022, and large-scale Leaseholder Deed of Certificate programmes reaching thousands of residents. I have engaged at ministerial level on building safety policy and developer accountability. I bring both strategic oversight and operational depth