Divya Kerslake

Divya’s career and expertise has spread across two very different industries over 15+ years, but always with the common focus of the end customer and their experience. She started at Microsoft working on Xbox and moved to Virgin to define and establish their group wide loyalty scheme Virgin Red. Her global roles and varied experience have established her as a leader within the customer growth and engagement area. More recently she's joined Utility Warehouse and is leading the creation of a best in class customer function, focused on value management and loyalty.