Franklin So
Deputy General Manager, BOCHK
Franklin So is listed as Deputy General Manager, BOCHK. B2DB records 2 sessions at 1 conference in 2026, most recently Hong Kong FinTech Week 2026 (November 2026). Speaks mainly on AI in Finance Forum.
Compiled from published conference agendas; not yet confirmed by Franklin. Is this you? Claim this profile.
- Topics: AI in Finance Forum
About
Mr. Franklin So is the Deputy General Manager (Data Strategy and Science, and Customer Experience) at Personal Banking and Wealth Management, Bank of China (Hong Kong). He plays a pivotal role in leading initiatives that leverage Data, AI, Generative AI, and Fintech to foster meaningful innovation and enhance business value. Additionally, he oversees Customer Experience within Personal Banking, focusing on deep customer insights, UX/UI excellence, and end-to-end customer journey design and implementation across multiple channels.
Sessions at 1 conference
Hong Kong FinTech Week 2026 2 November 2026 – 3 November 2026
- The Rise of the Agentic Economy: Breaking Boundaries, Building Ecosystem Moderator · 3 November 2026
- The Platform Pivot: Reimagining the Digital Banking Experience with Agentic AI Speaker · 2 November 2026
Spoke alongside
People who have shared a session with Franklin at events on B2DB.
- Claus Christensen CEO & Co-Founder · Know Your Customer 1 shared session
- Paulina Leong General Manager · Visa 1 shared session
- Dick Ho General Manager · BOC Credit Card (Int’l) Ltd 1 shared session
- Johnson Zhang Senior Product Officer · China Mobile Hong Kong 1 shared session
- Laura Cao Vice President & Analytics Chief & Officer (Asia) · Manulife Financial Corporation 1 shared session
- Mankila Hung Head of Innovation and Payment · AIRSTAR BANK 1 shared session
- Manson Ma Senior Technical Manager · OpenRice.com 1 shared session
- Vincent Fong Chief Editor · Fintech News Singapore 1 shared session
Others from BOCHK
- Arnold Chow Manager under Section 72B of Banking Ordinance 6 sessions
- Elsie Gung Deputy General Manager Head of Business Banking 2 sessions
- Shirley Leung Deputy General Manager 2 sessions
- Daniel Li Head of Insurance 1 session
- Jess Ng Assistant General Manager, Head of Unsecured Lending Division 1 session
- Mr Lawrence Kwok Senior Team Head and Product Manager 1 session
- Raymond Tan Deputy General Manager 1 session
- Winnie Cheung Deputy General Manager 1 session