Gillian Routledge

Gillian Routledge is Chief Operating Officer of Lancashire Constabulary, which she joined in 2022 after serving as Head of Tasking and Coordination at Durham Constabulary, where she oversaw intelligence, counter-terrorism, forensics, and analytics. With more than 22 years in policing and an earlier career in industry, she is responsible at Lancashire for enabling services spanning ICT, data protection, estates, fleet, HR, and finance. She is Deputy Chair of the NPCC Performance Management Coordinating Committee and, since 2023, the NPCC lead for Robotics Process Automation, championing evidence-based, data-driven policing.