Gino D'Addario

Gino D'Addario is a Senior Solutions Engineer that brings his passion for Customer Experience to businesses of all shapes and sizes around the globe. As an 19 year Cisco veteran, he understands that an effective CX strategy is not a one-size-fits-all approach. He has no shame in asking questions, no matter how obvious they may seem, to identify a desired outcome and get to the root of a customer's needs. A key advocate for Cisco's on-premises installed base, Gino excels at identifying the ideal architectural path to deliver rapid business value, whether that be a full cloud migration or a hybrid model adopting cloud services at their own pace with minimal risk. Prior to joining Cisco's Global Specialists organization, Gino was a Customer Success Engineer in the Contact Center Business Unit handling critical accounts and strategic proactive engagements. Gino is a veteran Distinguished Speaker at Cisco Live! US and EMEA, presenting BRK/LTR/TEC sessions yearly since 2012.