Jacqueline Sutherland

Jacqueline Sutherland, founder and CEO of Contax360 BPO Solutions, brings more than 30 years of experience in information technology, telecommunications, and contact center solutions. A native of Jamaica, she has built a career connecting technology, business leadership, and opportunity. Before founding Contax360, Ms. Sutherland held senior executive positions with organizations including Verizon Communications, Bankrate, Hughes Information Technology Systems, the National Oceanic and Atmospheric Administration (NOAA), and NASA. Her background in mathematics, computer science, and telecommunications management provided the foundation for her entrepreneurial journey. In 2007, she founded Contax360 with a clear vision: to build a Jamaican-owned and managed company that could compete internationally while creating meaningful employment and developing local talent. As the company approaches its 20th anniversary, it serves clients in financial services, aviation, travel and leisure, telecom