Jennifer Pack

Jennifer Pack is the Vice President of Risk Management at Hyatt Hotels Corporation. With more than 1500 hotel, all-inclusive, and wellness resort properties in 83 countries across six continents, Hyatt strives to be the preferred choice for its guests, associates and owners. Jennifer has responsibilities for all aspects of Hyatt’s global insurance program, health, safety, fire life safety, and physical security, business resilience workers compensation, and claims management functions. The Risk Management team includes 35 individuals in the U.S and 7 outside the USA, with another 60+ individuals supporting the team worldwide. Jennifer partners with a global team to support crisis management, and Board level Enterprise Risk Management reporting functions. She manages an Arizona based Captive Insurance Company for Hyatt and is the president of this entity, Xenia Assurance Company. Jennifer has been with Hyatt for over 18 years and in addition to having a role in the Risk Management Depar