B2DB — Who said what, where, and when

Johan Andersson

Senior Director Product Management and UX, Global Digital Development, Pandora

Johan Andersson is Senior Director of Product Management and UX at Pandora, the world's largest jewellery company, where he leads global digital product teams across eCommerce, personalisation, GenAI, loyalty, and omnichannel — supporting an e-commerce business generating close to 1 billion USD in annual revenue.With nearly two decades of experience spanning IKEA, Accenture, and EY, Johan operates at the intersection of business strategy and technical innovation. His current focus areas include agentic AI for commerce and customer service, AI-accelerated software development, and composable commerce architecture.

Events Johan Andersson has spoken at