Kamal Bal

Kamal was appointed as Director of Digital at the Ministry of Justice in January 2023. He is responsible for the 750 staff who design, run and maintain the digital services that are the bedrock of the UK’s justice system. This includes those used in His Majesty’s Prison and Probation Service, the Legal Aid Agency, the Office of the Public Guardian and the Criminal Injuries Compensation Authority. As Director of Digital, he has a crucial role in delivering on the Justice Digital strategy, to create simpler, faster and better services for the people interacting with the justice system. Before joining the Civil Service, Kamal held a range of digital roles including Chief Digital Officer at Pizza Hut Digital Ventures, Director of Global Digital Customer Experience at Avon and Head of Digital Customer Experience at Marks & Spencer.