Kate Philpot

Kate has built the sales methodologies, coaching frameworks and go-to-market approaches that shape how the business's frontline teams engage customers — from storytelling and negotiation training to a company-wide coaching practice built on customer call reviews. She has led major initiatives to professionalise customer-facing skills at scale, including business-wide sales methodology rollouts, role-playing-based training programmes, and the systems and content that keep hundreds of reps equipped to build stronger customer relationships. Kate sits on the Board of Central School of Ballet, is a qualified ICF coach, and speaks internationally on sales enablement, commercial transformation and inclusive leadership.