Kirsty Tarbuck

Kirsty Tarbuck is Head of Customer Experience at GRIDSERVE, one of the UK's leading electric vehicle charging networks. She leads customer insight, service, loyalty, digital experience and customer journey strategy, helping shape how customers discover, use and engage with the GRIDSERVE brand. Kirsty specialises in using customer feedback and data to improve experiences, drive loyalty, and ensure customer needs remain central to business decision-making.