Laurel Jordan

Laurel Jordan is an award-winning insurance operations and transformation expert with nearly three decades of experience spanning operations, compliance, technology, and strategy. She specializes in Life, Annuities, Long Term Care, Disability, Retirement, and claims compliance, and brings a blend of product, operations, and digital expertise. Before joining Datos Insights, Laurel spent 23 years supporting insurers at CNA, CSC, and DXC, then served as Assistant Vice President of TPA Operations at EXL Services and Insurance TPA & Compliance Officer at Sutherland Global Services. A thought leader and frequent speaker, she also co-hosts a weekly industry podcast.