Marco Pirrone

After studying computer science, Marco spent 8 years in SCADA industrial research, developing innovative solutions for real-time applications and computer graphics. He then moved to the telecommunications industry where, leveraging his strong background in software, he developed contact center solutions. Marco has spent the last 23 years at Cisco, where he is considered one of the world's leading technical specialists, contributing his passion and interdisciplinary skills to the continuous innovation of the Customer Engagement solution. Marco is now leading an amazing team of customer engagement solutions engineers for the EMEA market.