Matthew Chatterton

Matthew is a director within Ipsos’s Customer Experience service line. He has specialised in CX research for over 15 years, and market research for more than 25 years. He has been the research director on four waves of our flagship programme of CX consumer research, the UK CX Report, carried out in partnership with Engage Business Media. In his day job, he is a specialist in B2B clients and audiences, working for clients across many industries.