B2DB — Who said what, where, and when

Mo Nuur

Head of Digital Customer Experience, E.ON Next

Experienced digital leader with 15+ years in building and scaling B2C products across energy, e-commerce and technology sectors. I specialise in developing and leading high-performing digital product teams and delivering digital experiences that drive measurable business outcomes, reducing churn, improving customer satisfaction and increasing operational efficiency through self-serve and automation.I have a proven track record of partnering with Director & C-level stakeholders to shape and execute digital strategies that align commercial performance with customer experience. My leadership approach blends strategic clarity with a strong bias for execution, empowering teams to move fast, learn quickly and deliver at scale.Core strengths: digital product leadership, customer experience, commercial strategy and scalable digital delivery.

Events Mo Nuur has spoken at