Mykola Danylchuk

Technical Consulting Engineer, Cisco

Mykola Danylchuk is listed as Technical Consulting Engineer, Cisco. Mykola is scheduled to speak at Cisco Live 2027 on 8 February 2027.

Compiled from published conference agendas; not yet confirmed by Mykola. Is this you? Claim this profile.

About

Mykola is a Collaboration Engineer with 10 years of industry proficiency, currently working as a TAC Support Engineer for Webex Contact Center. His role involves ensuring top-tier customer experiences, resolving complex issues, and actively engaging in escalation processes. As the AI SME for the team, he is constantly working on providing training to TAC engineers and partners on how to configure and troubleshoot AI solutions.

Upcoming

Cisco Live 2027 8 February 2027 – 12 February 2027

BYO Virtual Agents Illustrated with AWS Lex Speaker
Hands-On AI in Action with Webex Contact Center: Enhancing Self-Service, Agent Assistance and Customer Insights Speaker · 10 February 2027

Spoke alongside

People who have shared a session with Mykola at events on B2DB.

George Kovanis Technical Leader, Forward Deployed Engineer · Cisco 1 shared session