Navin Thomas Mathew

Navin Thomas Mathew is a Builder at CARS24, leading Operations across the UAE and Australia. He drives Aftersales, Refurbishment, Car Buy/Sell Operations, and Logistics for the region's largest automotive ecommerce platform. Founded in 2015 and valued at $3.3 billion, CARS24 operates across India, the UAE, and Australia, reimagining how customers buy, sell, finance, service, and refurbish their vehicles through a fully integrated, tech-first model. In the UAE, CARS24 runs a state-of-the-art, MoIAT 5-Star Certified workshop, handling 25,000+ vehicles annually across servicing and refurbishment. Navin's focus sits at the intersection of operations transformation and technology: bringing AI and digitisation into Aftersales and Workshop Management, modernising Logistics through trip optimisation and fleet management, and building data-led, connected systems that scale quality and convenience across the customer journey. At Automechanika Dubai, Navin shares perspectives on how AI, digitisat