Paul Stojanovski

Paul is a senior Principal Engineer at Cisco working within the Customer Experience organization supporting Webex solutions. He focuses his time on multiple areas such as driving Webex product serviceability for customers, building innovation for TAC case opening tools, and helping drive global TAC support strategy. He has spent his entire professional career working with Collaboration and Webex. In Collaboration, he worked as a TAC engineer supporting the on-premise Collaboration portfolio primarily focused on Immersive Endpoints and Mobile and Remote Access. He has been involved in Webex support for ten years and was responsible for bringing Webex support in alignment with the global CX support teams. Currently, he focuses most of his effort on the Webex administration experience working with the Webex Control Hub and Webex Identity. He is passionate about driving change within Webex products to help bring better serviceability and self-service capabilities to customers, partners, or