B2DB — Who said what, where, and when

Srivatsa V

Head of Support - C4C & CRM, Customer Experience, SAP Labs India

Srivatsa currently employed with SAP as Vice President and Head of support for SAP Customer Experience (CX) Solutions – Sales & Service Cloud . With 22 Years of Work Experience , Srivatsa leads a large global Technical Support team focused on customer, employee, and partner success. The cloud support portfolio is focused on delivering end-to-end support for SAP Customer Experience customers, his Primary focus areas includes Drive automation and prevention innovations with focus on continuous improvements for faster delivery and increased customer satisfaction.

Events Srivatsa V has spoken at